Until 31.08.2026 with option of extension
Zurich
Employment type
Contract
Industry
Banking
Area
IT
Location
Zurich
Remote from abroad?
No
Home office?
Flexible
Contract duration
Until 31.08.2026 with option of extension
01
Tasks and responsibilities
- Stakeholder Engagement Support
- Assist in identifying key stakeholders and impacted user groups across regions and divisions
- Help prepare tailored messaging and briefing materials for different audiences, aligned with overall change objectives
- Coordinate stakeholder feedback sessions and contribute to issue logging and resolution tracking
- Communications Planning & Execution
- Contribute to developing and delivering clear, timely, and impactful communications (emails, FAQs, intranet updates, newsletters)
- Maintain consistency of message tone and branding across all channels in line with the programme’s change strategy
- Address common concerns and questions from end users proactively
- Adoption Monitoring & Feedback Loops
- Assist in designing and deploying surveys, pulse checks, and usage metrics to monitor adoption and sentiment
- Analyse feedback trends and report insights to project leads for action planning
- Identify resistance early and suggest targeted interventions
- Change Documentation & Governance
- Maintain up-to-date records of change deliverables including comms plans, training logs, readiness assessments, and risk registers
- Prepare regular status reports and presentation decks for steering committees and working groups
- Ensure alignment with group-wide change management standards and regulatory expectations
- Collaboration Across Teams
- Partner with FIS Management, Market Data Stewards and Business Representatives to integrate change activities into project timelines.
02
Must-have criteria
- 2 years of experience in change management, project support, communications, or organisational development - preferably within financial services or large-scale tech transformations
- Solid understanding of change management principles and willingness to apply them practically
- Strong written and verbal communication skills in English (additional languages a plus)
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Detail-oriented with good organisational abilities and ability to manage multiple tasks under deadlines
- Empathetic, collaborative mindset with sensitivity to cultural differences across global teams
- Proactive self-starter comfortable working in a fast-paced environment
- Adaptable and resilient when facing shifting priorities
- Committed to confidentiality and data protection standards
03
Nice-to-have criteria
- Experience within financial services or large-scale tech transformations
- Additional languages are considered a positive
- Experience with SharePoint, and project management tools (e.g., Jira, Confluence) beneficial
04
Contract duration
- Until 31.08.2026 with option of extension
05
Language requirements
- English Business fluent, native language (C1/2)
06
Application form