German-speaking Switzerland
Employment type
Permanent
Industry
Public sector
Area
IT
Location
German-speaking Switzerland
Remote from abroad?
No
Home office?
Flexible
01
Tasks and responsibilities
- Manage and optimise Microsoft Exchange Online and Exchange Server environments
- Ensure reliable operation and continuous improvement of Microsoft 365 collaboration services
- Administer and support Microsoft 365 technologies including Exchange Online Teams SharePoint Online and Outlook
- Maintain and enhance Active Directory and Microsoft Entra ID services
- Deliver second and third line support for messaging and collaboration platforms
- Design and implement scalable workplace and communication solutions
- Partner with business stakeholders to gather requirements and translate them into technical solutions
- Lead technical initiatives and contribute to digital workplace transformation projects
- Monitor service health performance and security across Microsoft 365 services
- Investigate and resolve complex email delivery and mail flow issues
- Manage SMTP relay services connectors and message tracking activities
- Develop and maintain automation solutions using PowerShell
- Contribute to architecture decisions and technology roadmaps
- Collaborate with security teams on risk assessments compliance and incident response
- Improve operational processes documentation and service standards
- Support agile delivery teams and contribute to continuous improvement initiatives
02
Must-have criteria
- Degree in Information Technology Computer Science or a related discipline
- Several years of hands on experience with Microsoft Exchange and Microsoft 365
- Strong expertise in Exchange Online and Exchange Server administration
- Solid knowledge of Microsoft Entra ID and Active Directory
- Experience managing Microsoft Teams Outlook and SharePoint Online
- Proven ability to troubleshoot and resolve complex messaging issues
- Experience designing and implementing enterprise collaboration solutions
- Strong PowerShell scripting and automation skills
- Ability to communicate technical concepts to both technical and non technical audiences
- Experience working in complex enterprise IT environments
- Strong analytical problem solving and decision making skills
- Customer focused approach with excellent stakeholder management skills
- Ability to work independently while contributing effectively within a team
- Experience working within agile delivery environments
03
Nice-to-have criteria
- Experience with Microsoft Defender and Microsoft security technologies
- Experience with Exchange hybrid environments and migration projects
- Familiarity with Microsoft Purview compliance and governance solutions
- Experience in higher education research or public sector organisations
- Knowledge of IT service management frameworks such as ITIL
- Experience with ticketing and collaboration tools such as Jira Confluence or TOPdesk
- Familiarity with identity governance and access management concepts
- Experience supporting large scale Microsoft 365 deployments
- Knowledge of cloud architecture and modern workplace strategies
- Experience with automation platforms and infrastructure as code practices
- Microsoft certifications such as MS 102 AZ 104 or SC 300
- Experience contributing to technical architecture and roadmap planning
- Additional European language skills would be considered an advantage
04
Language requirements
- Fluent English (written and spoken)
- Fluent German (written and spoken)
05
Application form