6 months contract
Zurich
Employment type
Contract
Industry
Technology Services
Area
IT
Location
Zurich
Remote from abroad?
No
Home office?
Partial on-site required
Contract duration
6 months contract
01
Tasks and responsibilities
- Coordinate and monitor application performance, availability, and resource usage.
- Communicate with users regarding application issues, messages, and scheduled downtime.
- Contribute to the specification, testing, and deployment of application releases.
- Facilitate coordination between application users and various IT teams.
- Liaise between support personnel and application development teams.
- Orchestrate application enhancements by integrating technical requirements, developing solution concepts, and finalising release plans.
- Oversee the continuous monitoring of application operations.
- Provide expert advice and support to users on application and process management.
- Analyse application malfunctions and errors to identify root causes.
- Develop and implement temporary solutions for application issues.
- Resolve identified application malfunctions and errors.
- Generate bespoke evaluations and statistical reports for stakeholders.
- Prepare comprehensive installation plans for application releases.
- Execute data cleansing and maintenance activities.
- Assist in the upkeep and evolution of inter-application interfaces.
- Draft or support the creation of change requests for application developers.
- Produce, update, maintain, and manage essential documentation, including operating and user manuals.
02
Must-have criteria
- Proven experience in Application Operations and Service Operations.
- Ability to work on-site in Zurich.
03
Contract duration
- Initial engagement from 17 August 2026 to 28 February 2027.
- Workload at 100% for the first two months, then 50% thereafter.
04
Language requirements
- Mandatory German
- Good English
05
Application form