• Ensuring the operation of core banking applications in respect to application management (2nd level support) 
• Suggesting and implement operation improving tasks like automation 
• Processing of incident tickets generated by monitoring systems and the local service desk within SLAs 
• Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders 
• Takeover of periodical on-call duty (weekly 7x24) 
• Administration of change requests, for application related process fulfillment 
• Participation in periodic releases on weekends 
• Engage in projects relating to operational aspects for existing or newly integrated applications 
• Routine data cleansing of the systems 
• Keep application operation documentation (knowledge database) up to date

• Completed IT training (Degree in Computer Science or other IT related certification)
• At least 2 years of professional experience in application support
• Good Unix know-how
• Knowledge of Windows OS at server level
• SQL
• ITIL Foundation certification
• Ideally, experience in banking with a knowledge of financial products
• Process-oriented and analytical approach
• Enthusiastic team player with strong communication skills
• Highly motivated, and proactive, with an eagerness to learn and take on new concepts
• Good written and spoken English

• Knowledge of Java application server / database / AWA (UC4)
• Knowledge and experience in ETL tools (preferably Informatica PowerCenter)
• Shell scripting
• German language

‍

Contract duration:

• 12 months with option of extension (manager is looking for long term engagement)

‍

• English (C1+)