German-speaking Switzerland
Employment type
Permanent
Industry
Public Healthcare Sector
Area
IT
Location
German-speaking Switzerland
Remote from abroad?
No
Home office?
Flexible
01
Tasks and responsibilities
- Ensure stable and reliable operation of web conferencing services, with a focus on Microsoft Teams and Teams Rooms
- Manage 2nd-level support activities, including incident resolution, root cause analysis, and documentation
- Plan and execute changes, deployments, testing, and rollout of new Microsoft 365 features
- Monitor Microsoft 365 updates and translate them into operational improvements and actions
- Support and advise on Teams-based events, live streams, and virtual collaboration scenarios
- Maintain and optimise collaboration platforms to ensure high availability and performance
- Collaborate with cross-functional teams to enhance digital workplace solutions
02
Must-have criteria
- Completed degree or vocational training in IT, computer science, or a related field
- Hands-on experience managing Microsoft Teams and core Microsoft 365 services
- Strong understanding of incident, problem, and change management processes
- Experience documenting technical solutions and operational procedures
- Solid knowledge of web conferencing technologies and collaboration tools
- Ability to work in a structured, service-oriented, and team-focused environment
03
Nice-to-have criteria
- Experience with Microsoft Teams Rooms or meeting room technologies
- Familiarity with enterprise collaboration environments in large organisations
- Exposure to Agile or SAFe frameworks
- Knowledge of live event setups, streaming technologies, or AV integrations
- Experience with automation or scripting in Microsoft 365 environments
- Certifications related to Microsoft 365 (e.g., MS-700, MS-100/101)
04
Language requirements
- Strong German language skills (required for daily operations)
- Good command of English for technical documentation and collaboration
05
Application form